Terms & Conditions

Terms & Conditions

Return Policy/ Requirements

At Pheme, we are committed to providing superior quality virgin hair extensions available.  We are confident you will love our hair.  However, if for any reason you are dissatisfied with your purchase, please notify us via email within 3 days of receipt and we will replace it with another.  If you wish not to have it replaced and prefer a refund, we will honor your request provided all of our return policy requirements are met.  Shipping and handling fees will not be refunded. If the hair has been manipulated in any way refunds/returns are null and void.

All returns must be sent back to the following address, no exceptions, and tracking number emailed to info@phemehairextensions.com

Pheme Virgin Remy Hair Extensions

11712 Jefferson Avenue, Suite C #425 Newport News, VA 23606

Lace closures must not be cut ,torn, processed, manipulated in any way and in new condtion.  Extensions must not be taken out of packaging, brushed, processed, or manipulated in any way.  MUST BE IN NEW CONDITION, NO EXCEPTIONS.

By using this secured site, you signify your agreement to these terms and conditions.  If you do not agree to these terms and conditions, do not use this site.